How do I know what my artwork will look like on the product?2022-04-20T14:16:51-05:00

Before your order goes to production you will receive a virtual proof that shows the exact color, location, and size of how your artwork will look.

What if I have a multi-color logo?2022-04-20T14:18:25-05:00

Having a multi-color logo is fine in most cases. Some products however are recommended to have a single-color logo/ artwork. If you are ordering a product that needs a single-color logo or artwork our talented prepress team can help.

Do you keep my logo on file?2022-04-20T14:16:22-05:00

Yes, we certainly can keep your logo on file to make your future orders easier.

What are set-up fees?2022-04-20T14:18:14-05:00

This is a cost associated with the set-up of the decorating machine, ie screens or plates.

Can I get a sample before I place my order?2022-04-20T14:18:04-05:00

Yes, depending on the product there may be a sample fee. Speak with a rep today to find out a product’s sample options.

What if I don’t see the product I want on this site?2022-04-20T14:15:52-05:00

Try shopping our full catalog Or reach out to speak with a rep today.

Do you have order minimums?2022-04-20T14:15:41-05:00

That depends on the item. Many of the products that have a certain minimum order amount can be ordered for a smaller quantity for an extra charge. If you are looking for a single item for something like a recognition gift let us know and we can give you suggestions on products.

What is the best artwork format?2022-04-20T14:17:51-05:00

That depends on the imprint method. For example, in embroidery, a high-resolution jpg or tiff file can work for digitizing (a process of having your artwork set up in the embroidery machine, to be measured off of stitch count). For most other imprinting options “vector” format is the preferred method .eps file.

What is PMS color?2022-04-20T14:15:13-05:00

PMS stands for Pantone Matching System, which is a system that assigns a number to each color and is used by many promotional product printers to ensure color matching!

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